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As a peak travel time begins again, some consumers may have forgotten about the “311″ rule regarding liquids in carry-on luggage in an airport.  Infrequent travelers may especially need a reminder about the rules.    Time has traveled fast — this year’s college freshman class was in elementary school when the terrorist attacks in New York and Washington, D.C. changed US air travel rules  Those rules  were changed again after a man was arrested while attempting to ignite an explosive concealed in his shoes.

The 311 rule is illustrated below.  If you plan to travel by air this summer, you need to know and follow this rule.  If you do not, you will be stopped at security and you will lose your items there.  Everything in a liquid or gel form counts, even when sealed.

The rule says that you may have 1 quart-sized zippered bag.  That bag can include up to 3 ounces per bottle of as many liquids as fit.    3 ounces, 1 bag, 1 person.  That’s it.  And just like personal computers, that bag has to be removed from your carry-on luggage and placed on the conveyor belt to be X-rayed.

A can of soda or bottle of water won’t be allowed.  Even a to-go cup from a restaurant inside the airport won’t be allowed.  Worse, expensive cosmetics or a perhaps a bottle of wine intended as a gift won’t be allowed through either.  And the TSA employee who stops you from entering the secure area can’t do anything more than sweep those bottles of liquids into the nearest trash can.

Remember this rule applies to carry-on luggage only, but also remember that it is not optional or subject to negotiation.   You’ll be stopped, and you will lose your belongings.  Just remember 311, remember the bag and take the bag out of  your luggage.

Security lines are already reported to be long this summer as airlines attempt to reduce flights to cope with rising fuel costs.  We observed multiple consumers in Chicago and Washington this week not only lose items to the 311 Rule, but also undergo close examination of their identification.  Along with that zippered, clear bag, don’t forget your drivers license, passport or other id.

You won’t be leaving home without them.

Posted under Travel

One year after testing whole body imaging at New York’s Staten Island Ferry and weeks after a pilot program in the busy Phoenix airport, the US Transportation Security Administration is ready to start getting a closer look at consumers traveling.

For consumers who have been “patted down” or “frisked” while traveling, the new machine may seem like an alternative to an undignified position some travelers undergo because of their undergarments, medical devices or similarly benign issues. We wholeheartedly endorse national security and understand the need for stringent measures, but more than one consumer has shared with us that being frisked in the middle of a crowded public facility is unpleasant at best and often embarrassing.

Hand-held metal detectors are often used in such cases, but a nervous twitch can cause the machine to come in contact with a traveler’s ’s body. And while many consumers seem resigned to shuck off their shoes and travel through the airport in stockinged or (heaven help us) bare feet, removing jackets, belts and other clothing is often time-consuming at best.

“I like belts with big buckles,” one consumer recently told me. “I can’t wear them to the airport though because I have to take off my coat, my shoes, my belt and put my computer in a tray. I used to be able to just undo the buckle and show them the back, but now I have to take it off, and it’s not worth the hassle.”

Whole body imaging is supposed to replace the need for a pat-down although other measures will still be in force. Many travel and privacy advocates say a whole body image invades a consumer’s privacy, but federal officials counter with a statistic that 90% of travelers subjected to the process in Phoenix preferred it to a “pat down” or similar measures.

The TSA also says that they will not maintain or store records of any captured images, but that doesn’t address the point that the consumer is, well, exposed, for a time to strangers.

The image on the left is representative of what the TSA says its officers will see. With paperless bordering passes and other biometrics processes quickly being tested throughout the nation, we want to believe that this image isn’t stored, but we also wanted to believe that doctors wouldn’t read a celebrity’s medical file and IRS employees wouldn’t snoop through the taxes of the rich and famous.

Without more explanation of what safeguards are in place to protect a consumer’s privacy, whole body imaging is a promising idea we can’t yet support. Once we learn that images will never be associated with personally identifyig information and that no mechanism exists to save the image, we would be more willing to endorse and embrace this idea.

There clearly isn’t enough time for that public reassurance, however, because the government has announced that travelers moving through Los Angeles’ LAX or New York’s JFK airports will soon be subjected to whole body imaging or being frisked if they set off a detector.

Apparently willing to base taxpayer dollars and consumer acceptance on a limited one airport test, the TSA has also reportedly ordered 30 more machines for use in other airports this year.

Posted under Travel

With the Labor Day weekend approaching, many people will be flying the friendly skies. But before you head off to the airport, please be aware that the Transportation Security Administration (TSA) has changed security screening
procedures at all U.S. airports, banning liquids and gels at security checkpoints and aboard flights.

You will not be permitted to bring any liquids or gels past the screening checkpoint or on board, with a few exceptions. In addition, the TSA is now requiring that all passengers are to remove their shoes so they may be X-rayed with their carry-on bags. This is no longer optional, as it has been for years.

Find out the latest security procedures at:
http://www.tsa.gov/travelers/airtravel/assistant/new-procedures.shtm

Get the full list of permitted and prohibited items at:
http://www.tsa.gov/travelers/airtravel/prohibited/permitted-prohibited-items.shtm

Posted under Travel

In response to a serious terrorist threat to international aviation security, the Secretary of Homeland Security has elevated the Homeland Security Advisory System Threat Condition to Severe, or Red, for all commercial flights from the United Kingdom to the United States, and to High, or Orange, for all other international flights and all domestic commercial aviation.

There are approximately 106 flights per day between the United Kingdom and the United States. Although numerous arrests have been made in the U.K. to disrupt and neutralize this threat, the Department of Homeland Security (DHS) is taking a number of heightened protective measures to ensure the continued safety and security of our international and domestic air travel.

The Transportation Security Administration (TSA) will be implementing a series of security measures – some visible and some not visible – to ensure the security of the traveling public and the Nation’s transportation system. TSA is immediately implementing following changes to airport screening procedures:

NO LIQUIDS OR GELS OF ANY KIND WILL BE PERMITTED IN CARRY-ON BAGGAGE. ITEMS MUST BE IN CHECKED BAGGAGE. This includes all beverages, shampoo, suntan lotion, creams, tooth paste, hair gel, and other items of similar consistency.

Exception: Baby formula and breast milk if a baby or small child is traveling; prescription medicine with a name that matches the passenger’s ticket; and insulin and essential other non-prescription medicines

* Beverages purchased in the sterile area must be consumed before boarding because they will not be permitted onboard the aircraft.
* Passengers traveling from the U.K. to the U.S. will be subject to a more extensive screening process.

Posted under Travel