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Comfort Suites, which operates 443 hotels containing 53,393 rooms, told reporters that it would ban smoking throughout its properties this spring. There was no word on whether other hotel chains owned by Choice Hotels, including Quality Inn (122,000 rooms) and EconoLodge (55,000 rooms) would follow suit.

Comfort joins major hotel chains in banning smoking throughout its properties.

Posted under Customer Service

Starwood Hotels & Resorts Worldwide, Inc. (NYSE: HOT) announced today that its upper upscale brand, Westin Hotels & Resorts, will become the first hotel chain to introduce a brand wide smoke-free policy. Effective January 2006, all 77 Westin hotels in the U.S., Canada and the Caribbean will go 100% smoke-free, including all guestrooms and public areas.

In preparation for implementation of the new policy, 2,400 smoking rooms will undergo an extensive cleaning process. This includes replacing all soft goods, deep cleaning and treating all hard surfaces, walls and carpets to eliminate allergens, replacing air filters and deep cleaning all air conditioning units. All Westin hotels and resorts will offer a designated outdoor area for guests who smoke.

Posted under Customer Service, Health, Uncategorized