Complaint resolution service publishes case studies, recall information and consumer news.

As tax season draws to a close over the next two weeks, and tens of millions of American consumers share their personal information with the federal government to calculate income taxes, Consumer Help Web finds it refreshing that Google was the sole search engine portal to refuse a government demand for data on consumer searches.

Regardless of the reasons cited in the Department of Justice’s suit, most industry watchers, the media and even the general public viewed this exercise as a fishing expedition. That Google stood up to the government for months is a testament to the company’s unwillingness to be complicit in data mining without specifics.

Consumer Help Web, Inc. salutes Google for its stand. For more information on this and similar issues, consumers should visit the Electronic Frontier Foundation.

Posted under Customer Service

Despite apparent compliance from multiple search engines, Google appears to be the one search company challenging a United States Department of Justice subpoena for its records. Citing privacy concerns for its user base, Google vowed to fight the release of the data in court.

The case will be heard in a federal district court in San Jose, near Google’s headquarters, on Monday.

Posted under Privacy